Practical English Communication for Caregiving

Practical English Communication for Caregiving is an online course for caregivers, healthcare assistants, nursing students and adult learners who want to feel more confident using English in everyday care situations.

Part of the complete programme

This course is also included in Foundations of Compassionate Care – Complete Programme, together with the CPD-certified care training and the Companion Handbook.

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The Practical English Communication for Caregiving focuses on respectful, person-centred communication with patients, residents, relatives and colleagues.

You will practise how to:

  • use practical English in everyday caregiving situations
  • explain what you are doing in a clear and reassuring way
  • ask about needs, preferences and well-being
  • communicate with older people and relatives
  • use supportive and calming language
  • describe observations and use relevant care vocabulary
  • communicate with confidence in multicultural care settings

The course includes short video lessons, clear explanations, practical examples and reflection activities. It is designed for learners with different language backgrounds and can be completed at your own pace.

Who is this course for?

The course may be useful for:

  • caregivers and healthcare assistants
  • nursing students
  • learners with English as a second language
  • people preparing for work in English-speaking care environments
  • adult education and caregiver training programmes
  • care organisations supporting international staff

The course can be used for individual study, blended learning and healthcare assistant training.


Course curriculum

    1. 0.1 About this Workbook

    2. 0.2 Setting Learning Goals

    3. 0.3 Understanding Care Communication

      FREE PREVIEW

    1. 1.1 Being Present

      FREE PREVIEW

    2. 1.2 Language Practice: Being present in Care

      FREE PREVIEW

    3. 1.3 Supportive communication

    4. 1 4 Language Practice: Supportive communication in Care

    5. 1.5 Touch and Boundaries

    6. 1.6 Language Practice: Touch and Boundaries in Care

    7. Quiz

    1. 2.1 Health and Well-being

      FREE PREVIEW

    2. 2.2 Language Practice: Encouragement and motivation

      FREE PREVIEW

    3. 2.3 Encouraging Activity

    4. 2.4 Language Practice: Encouragement and Motivation

    5. 2.5 Supporting Daily Activities

    6. 2.6 Language Practice: Supporting Daily Activities

    7. 2.7 Food and Nutrition

    8. 2.8 Language Practice: Food and Nutrition

    9. 2.9 Social Interaction

    10. 2.10 Language Practice: Social Interaction and Well-being

    1. 3.1 Observing the Person

    2. 3.2 Language Practice: Observing the Person

    3. 3.3 Noticing Changes

    4. 3.4 Language Practice: Noticing Changes

    5. 3.5 Talking about Changes

    6. 3.6 Language Practice: Talking About Changes

    7. 3.7 Reporting Observations

    8. 3.8 Language Practice: Reporting Observations

    9. 3.9 Supporting the Person

    10. 3.10 Language Practice: Supporting the Person

    1. 4.1 Hand hygiene for residents

    2. 4.2 Guiding Hand Hygiene

    3. 4.3 Steps and Language for Hand Hygiene

    4. 4.4 Daily Personal Hygiene

    5. 4.5 Understanding Daily Hygiene in Care

    6. 4.6 Tooth Brushing

    7. 4.7 Clean Environment

    8. 4.8 Safe and Clean Environments

    9. 4.9 Language Practice: Hygiene and Care

    1. 5.1 Starting a Proffessional Conversation

    2. 5.2 Language Practice: Starting a Professional Conversation

    3. 5.3 Active Listening

    4. 5.4 Language Practice: Active Listening

    5. 5.5 Explaining and Guiding

    6. 5.6 Language Practice: Explaining and Guiding

    7. 5.7 Handeling Difficult Situations

    8. 5.8 Language Practice: Handeling Difficult Situastions

    9. 5.9 Integrated Practice

    10. 5.10 Language Practice: Personal Care and Communication

About this course

  • €19,00
  • 49 lessons

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