Care Skills + English Communication

A CPD-certified training programme combining person-centred care and practical English communication for caregivers and healthcare assistants.

Compassionate Care

Learn person-centred care for everyday practice, with a focus on dignity, respect, and individual needs.

Professional Training

Build knowledge and reflective skills through a structured, CPD-certified programme with video lessons and guided practice.

Person-Centred Communication

Develop practical communication skills for real care situations, including support for learners using English as a second language.

Deliver the Programme in Your Organisation

Would you like to use this programme as part of your training or education? We offer institutional access for schools, training centres, and care organisations. With institutional licensing, you can: Provide learners with access to the full CPD-certified programme. Use the Communication in Practice modules to support real-life interaction. The communication module is designed to support learners with English as a second language, while also strengthening person-centred communication skills for all participants in care settings. Deliver the programme as a structured online or blended course Integrate the training into your existing curriculum or staff development Additional support may include: Teaching and facilitation resources.  A complete set of ready-to-use teaching materials for instructors: lesson plans,  discussion cases, illustrations from care situations, reflection tasks, and assessment suggestions. Designed to help schools deliver structured, high-quality training in compassionate, person-centred eldercare with minimal preparation time. This solution is suitable for: Vocational schools and training centres Healthcare education providers Care organisations and community services Contact us to discuss access or a pilot: [email protected]

Meet the Course Developer

This course was developed by a healthcare educator with experience in vocational training and caregiver education. Gerd Haugen Mariniusson, is a qualified lecturer with a Master of Social Sciences and extensive experience in education, healthcare, and adult learning. The course is designed to support reflective, self-paced professional development in compassionate care. [email protected]

Curriculum

6 Chapters · 80 Lessons

  1. 1

    0 Module - Introduction

    1. (Included in full purchase)

      0.1 Programme Orientation

    2. (Included in full purchase)

      0.2 Course Competence Framework

    3. (Included in full purchase)

      0.3 Programme Handbook

  2. 2

    1. Person-Centred Care, Etics and Basic Human Needs (Estimated time: 7.5–8 hours)

    1. (Included in full purchase)

      1.1 Welcome to Foundations of Compassionate Care

    2. (Included in full purchase)

      1.2 Introduction: Person-Centred and Dignity-Based Care

    3. (Included in full purchase)

      1.3 Learning Objectives

    4. 1.4 Understanding Person-Centred Care Free preview
    5. (Included in full purchase)

      1.5 Person-Centred Care: Reflection and References

    6. 1.6 Ethics, Values and Attitudes in Care Free preview
    7. (Included in full purchase)

      1.7 Ethics and Values: Reflection and References

    8. 1.8 Basic Human Needs Free preview
    9. (Included in full purchase)

      1.9 Basic Human Needs: Reflection and References

    10. (Included in full purchase)

      1.10 Theoretical Frameworks

    11. (Included in full purchase)

      1.11 Check Your Understanding: Person-Centred Care and Ethics

    12. (Included in full purchase)

      1.12 Reflective Survey

    13. (Included in full purchase)

      1.13 Module Summary: Person-Centred Care, Ethics and Basic Human Needs

  3. 3

    2. Health Promotion and Well-being (Estimated time: 7.5–8 hours)

    1. (Included in full purchase)

      2.1 Introduction: Health Promotion and Well-being

    2. (Included in full purchase)

      2.2 Learning Objectives

    3. (Included in full purchase)

      2.3 Understanding Health Promotion

    4. (Included in full purchase)

      2.4 Health Promotion in Care: Reflection and References

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      2.5 Physical Activity and Daily Movement

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      2.6 Physical Activity in Care: Reflection and References

    7. (Included in full purchase)

      2.7 Emotional Connection and Belonging

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      2.8 Emotional Connection and Belonging in Care: Reflection and References

    9. (Included in full purchase)

      2.9 Nutrition, Meals and Well-being

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      2.10 Nutrition, Meals and Wellbeing in Care: Reflection and References

    11. (Included in full purchase)

      2.11 Check Your Understanding: Health Promotion and Well-being

    12. (Included in full purchase)

      2.12 Reflective Survey

    13. (Included in full purchase)

      2.13 Module Summary: Health Promotion and Well-being

  4. 4

    3. Observing Change and Identifying Support Needs (Estimated time: 7.5–8 hours)

    1. (Included in full purchase)

      3.1 Introduction: Observing Change and Identifying Support Needs

    2. (Included in full purchase)

      3.2 Learning Objectives

    3. (Included in full purchase)

      3.3 Word-Finding Difficultie

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      3.4 Word-Finding Difficulties and Communication: Reflection and References

    5. (Included in full purchase)

      3.5 Recognising Withdrawal

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      3.6 Recognising Withdrawal: Reflection and References

    7. (Included in full purchase)

      3.7 Recognising Changes in Mood

    8. (Included in full purchase)

      3.8 Change of Mood: Reflection and References

    9. (Included in full purchase)

      3.9 Repeating Questions as a Sign of Uncertainty

    10. (Included in full purchase)

      3.10 Repeating Questions: Reflection and References

    11. (Included in full purchase)

      3.11 Paused Activity: Supporting a Person Who Stops Mid-Task

    12. (Included in full purchase)

      3.12 Paused Activity: Reflection and References

    13. (Included in full purchase)

      3.13 Check Your Understanding: Observing Change and Identifying Support Needs

    14. (Included in full purchase)

      3.14 Reflective Survey

    15. (Included in full purchase)

      3.15 Module Summary: Observing Change and Identifying Support Needs

  5. 5

    4. Hygiene and Infection Control (Estimated time: 7.5–8 hours)

    1. (Included in full purchase)

      4.1 Introduction: Hygiene and Infection Control

    2. (Included in full purchase)

      4.2 Learning Objectives

    3. (Included in full purchase)

      4.3 Understanding Hygiene and Infection Control

    4. (Included in full purchase)

      4.4 Work Clothing and Infection Prevention

    5. (Included in full purchase)

      4.5 Safe Work Clothing and Personal Hygiene: Reflection and References

    6. (Included in full purchase)

      4.6 Proper Handwashing: Routine and Technique

    7. (Included in full purchase)

      4.7 Proper Handwashing: Reflection and References

    8. (Included in full purchase)

      4.8 Hand Disinfection in Care

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      4.9 Hand Disinfection: Reflection and References

    10. (Included in full purchase)

      4.10 Hygiene at Meals

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      4.11 Hygiene During Mealtimes: Reflection and References

    12. (Included in full purchase)

      4.12 Supporting Oral Care with Dignity and Comfort

    13. (Included in full purchase)

      4.13 Oral Care in Practice: Reflection and References

    14. (Included in full purchase)

      4.14 Check Your Understanding: Hygiene and Infection Control

    15. (Included in full purchase)

      4.15 Reflective Survey

    16. (Included in full purchase)

      4.16 Module Summary: Hygiene and Infection Control

  6. 6

    5. Dialogue, Relational Practice and Professional Communication (Estimated time: 7.5–8 hours)

    1. (Included in full purchase)

      5.1 Introduction to Dialogue, Relational Practice and Professional Communication

    2. (Included in full purchase)

      5.2 Learning Objectives

    3. (Included in full purchase)

      5.3 The Caregiver’s Influence on Communication

    4. (Included in full purchase)

      5.4 Verbal and Non-Verbal Communication Skills

    5. (Included in full purchase)

      5.5 Practising Focused Attention in Social Activities

    6. (Included in full purchase)

      5.6 Building Trust Through Presence and Dignified Support

    7. (Included in full purchase)

      5.7 Communication in Shared Activities: Relational Awareness in Practice

    8. (Included in full purchase)

      5.8 Shared Reading: Communication Through Shared Attention

    9. (Included in full purchase)

      5.9 Professional Communication and Relational Practice in the Workplace

    10. (Included in full purchase)

      5.10 Reporting and Documentation – Changes, Concerns & Professional Communication

    11. (Included in full purchase)

      5.11 Managing Stress and Self-Regulation

    12. (Included in full purchase)

      5.12 Communicating with a Confused or Anxious Person

    13. (Included in full purchase)

      5.13 De-escalation: Calming Techniques That Work

    14. (Included in full purchase)

      5.14 Confidentiality, Information Duty and Professional Boundaries in Care

    15. (Included in full purchase)

      5.15 Communication in Sensitive Transitions

    16. (Included in full purchase)

      5.16 Practice Example: Applying Relational Communication in Sensitive Transitions

    17. (Included in full purchase)

      5.17 Quiz: Dialogue, Relational Practice and Professional Communication

    18. (Included in full purchase)

      5.18 Final Applied Reflection (Recommended)

    19. (Included in full purchase)

      5.19 Reflective Survey

    20. (Included in full purchase)

      5.20 Course Feedback and Evaluation

Ready to Start Your Training?

Start your training today and build practical skills in person-centred care and communication. Full access to the complete programme (Foundation + Communication module)

€29,00

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